Customer Service

ORDERS

#IndiesFIRST
Rutgers University Press encourages you to support your local bookseller.
To locate an independent bookstore in the U.S. visit:
www.indiebound.org

Orders from individuals may be also placed directly online or by calling our distributors.
Independent booksellers and other retailers should place orders via our sales representatives or email: sales@rutgersuniversitypress.org to guarantee the best discounts and to take advantage of any specials.
Libraries and institutions may order direct from our distributors, or their usual wholesale or retail supplier. Contact sales@rutgersuniversitypress.org for specials or bulk sales.

U. S. (and Latin America) Distribution
Rutgers University Press
c/o Chicago Distribution Center
11030 South Langley Ave.
Chicago, IL 60628
U.S. orders Toll Free Phone: 800-621-2736
Toll Free Fax: 800-621-8476 (24 hours)
Phone: +1-773-702-7000
Fax: +1-773-702-7212
Hours: M-F 8-5 PM U.S. Central Time (GMT -6)

Orders E-mail: orders@press.uchicago.edu
Customer Service E-mail: custserv@press.uchicago.edu
Web: http://press.uchicago.edu/cdc/policies

SAN: 2025280
PUBNET: 2025280
FOB: Chicago, IL

Returns
Returns—Rutgers University Press
c/o Chicago Distribution Center
11030 South Langley Ave.
Chicago, IL 60628

Claims for damaged books or short shipments must be made within 30 days of invoice date.
Resellers: Overstock returns are accepted up to 18 months after purchase.
Credit Allowed: 100% with invoice information. Returns without invoice information will be checked against most recent purchases and credited at those discounts. Books must be in clean, saleable condition. Shelf-worn and stickered books will be returned to customer, along with a charge for return postage.
Out of Print titles: May be returned for six months after the OP date.

Canada
University of British Columbia Press
c/o UTP Distribution
5201 Dufferin St.
Toronto, Ontario M3H 5T8, Canada
utpbooks@utpress.utoronto.ca
toll free phone +1 800 565 9523
toll free fax +1 800 2219985
www.ubcpress.ca/rutgers
http://www.ubcpress.ca/rutgers-university-press
publicity@rutgersuniversitypress.org

Please send desk/exam copy requests to David Ly:
ly@ubcpress.ca

Outside the Americas
Combined Academic Publishers, part of the Mare Nostrum
c/o Wiley
Trade Orders & Enquiries:
UK, Europe, Middle East and Africa Trade Email: trade@wiley.com
Asia-Pacific Trade Email: mng.csd@wiley.com
Outside the Americas – Orders & Enquiries:
www.combinedacademic.co.uk
or
Email: enquiries@combinedacademic.co.uk
Tel: +44 (0)1243 843291
Order online: www.combinedacademic.co.uk

KEY CONTACTS:

Penny Burke
Rutgers/CDC liaison Rutgers University Press
Phone: 848-445-7788
Email: penny.burke@rutgers.edu

Jeremy Grainger
Sales and Marketing Director, Rutgers University Press
Phone:  848-445-7781
Email: jeremy.grainger@rutgers.edu